1. What are your products intended for?

All products available on RegenScience.ca are strictly intended for laboratory research, analytical, and scientific purposes only. They are not approved for human or animal use under any circumstances.

2. Are your products safe for human or animal use?

No. Our products are not evaluated or approved by Health Canada for use in humans or animals. They may pose serious health risks if misused.

3. Do you sell pharmaceutical or health products?

No. RegenScience.ca does not sell drugs, natural health products, supplements, or food additives. All materials are sold exclusively for research applications.

4. What does “research use only” mean?

“Research use only” means products are intended strictly for:

Laboratory experiments

In-vitro testing

Analytical or industrial research

They are not to be ingested, injected, inhaled, or otherwise used in or on humans or animals.

5. Who can purchase from RegenScience.ca?

Purchases are intended for qualified individuals and organizations, including:

Researchers

Laboratory technicians

Academic institutions

Industry professionals

By ordering, you confirm you understand the proper handling and use of research materials.

6. Do you ship within Canada?

Yes. We currently ship within Canada only to ensure compliance with applicable regulations and shipping standards.

7. How long does shipping take?

Orders are typically processed quickly and shipped within 2–4 business days, with delivery times depending on your location.

8. Do you offer free shipping?

Yes. We offer free shipping on orders over $300 CAD. Orders below this threshold are subject to a flat shipping rate.

9. How should products be stored?

Storage requirements vary by compound, but generally:

Store in a cool, dry, and dark environment

Refrigeration may be recommended after reconstitution

Avoid repeated freeze-thaw cycles

Always follow proper laboratory storage protocols.

10. What is product purity?

Our products are typically manufactured to high purity standards (often 99%) and are intended for controlled research environments. Purity data may be available upon request.

11. Can I return or exchange products?

Due to the sensitive and controlled nature of research materials, all sales are typically final. If there is an issue with your order, contact us and we will review it case-by-case.

12. Can you provide usage or dosing instructions?

No. We do not provide guidance for human or animal use, including dosing, administration, or application. These products are strictly for research purposes.

13. Do you guarantee results from your products?

No. As research materials, products are not intended to produce consumer outcomes and no guarantees are made regarding experimental results.

14. Can I resell your products?

Products may not be resold or distributed for human or animal use. Any redistribution must comply with applicable laws and research-use restrictions.

15. What happens if products are misused?

Misuse may result in serious health risks or legal consequences. RegenScience.ca accepts no liability for improper handling or unauthorized use.

16. Where can I find more regulatory information?

For official guidance, please refer to Health Canada:
https://www.canada.ca/en/services/health.html

Still Have Questions?

Our support team is available to assist with general inquiries related to orders, shipping, and product information.