Shipping Policy

1. Place Your Order

Complete checkout on RegenScience.ca and select Interac eTransfer as your payment method.
You will receive an order number after checkout — keep this handy.

2. Log Into Your Bank

Sign in to your online or mobile banking and choose Send Interac eTransfer.

3. Enter Payment Details

Recipient Email: [info@regenscience.ca](mailto:info@regenscience.ca)
Amount: Send the exact total shown on your order confirmation

4. Set the Security Question & Answer

Question: What did I order?
Answer: Your order number

5. Add Order Details in Message

In the message or notes section, include your order number again for verification.

6. If Asked What You Are Purchasing

If your bank asks for a description, enter: “educational”

7. Send Payment

Review everything carefully and send the etransfer.

8. Order Processing

Once your payment is received and confirmed, your order will be processed and shipped within our standard processing time.

Important Notes

Ensure your order number is included in BOTH the security answer and the message
Payments without proper identification may delay your order
Send the exact amount to avoid processing delays